Digital Product Delivery Policy
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Digital Product Delivery Policy
Delivery Method
All products sold on this website are digital downloads (PDFs, sheet music, etc.) and are delivered electronically. No physical products are shipped.
Delivery Timeline
- Immediate access: Upon successful payment, you will receive immediate access to download your purchased digital products.
- Email confirmation: A confirmation email with download links will be sent to the email address provided during checkout.
- Download period: You will have access to download your purchased items for 7 days after purchase.
Technical Requirements
- You are responsible for ensuring your device meets the minimum requirements to view and use the digital content.
- PDF viewing requires a compatible PDF reader (such as Adobe Acrobat Reader, which is available as a free download).
- Our digital products are optimized for standard devices and software.
Download Issues
If you experience any issues with your download:
- Check your spam/junk folder for the download email
- Ensure you're using a compatible device and software
- Contact our customer support at action@innerd.uk for assistance
Returns and Refunds
Due to the digital nature of our products, all sales are final. However, if you encounter significant technical issues that prevent access to your purchase, please contact us within 7 days of purchase.
Privacy and Security
We do not store your payment information. All transactions are processed through secure third-party payment processors.
Contact Information
For any questions regarding your digital purchase, please contact us at action@innerd.uk.
Last Updated: April 13, 2025
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